At BioTools we specialise in delivering cutting edge Life Science solutions to bridge the workflow gap for researchers within universities, hospitals and institutes. Our primary focus is on the delivery of outstanding customer service and a dedication to providing specialised customised solutions that meet your individual and unique workflows.
Established in 2007, BioTools is an Australian company with a national team that has a focus on partnering with our customers, providing high levels of engagement and customer service. It is a guiding principle and central to our approach in identifying unique solutions that will solve problems. It is through partnering with our customers that we believe we will continue to add value to the Australia and NZ Scientific communities.
Providing quality service is also a strong emphasis of BioTools. Each of the sales representatives (direct and sub-distribution partners) are well trained to provide a level of initial on-site triage to seek to resolve simple issues quickly. We do not believe in being all things to all people – rather to be a provider of speciality products that we believe are unique in nature.
Founder of BioTools with over 25 years’ experience in manufacturing, sales and service of high-end equipment including 15 years specifically in life science equipment.Highly experienced and passionate about in introducing new and innovative solutions with a key strength in managing all aspects of customer integration coupled with excellence in after-sales support.Contact DetailsPhone: +61 411 123 173Email: email@example.com
Sales Manager (QLD/NT)
James joined BioTools in 2015 and possesses over 14 years Sales, Product and Management experience servicing the Life Sciences, Biopharmaceutical and Allied Scientific markets in Australia and New Zealand.James has completed a Bachelor of Health Science and Master of Science at Griffith University.James is passionate about providing consultative technical and sales assistance designed to improve customers’ laboratory workflow and is committed to ensure prompt customer support to the scientific community based in Queensland and Northern Territory.Contact DetailsPhone: +61 412 700 002Email: firstname.lastname@example.org
Sales Manager (Victoria)
With a desire to help you find better solutions for performing your research I offer extensive consultative experience in identifying and delivering solutions that improve results and aid your workflow.With over 20 years’ experience in implementing automated liquid handling solutions across a diverse application range throughout Australia and the Pacific Rim, I frequently offer researchers novel solutions upon consultation on their laboratory’s processes and requirements. As a sales consultant my strengths lie in the integrity and understanding with which I provide and further support high end solutions, delivering a well regraded level of customer service.The effectiveness of my consultative skills derives from a broad applications background (drug discovery, genetics, next generation sequencing, proteomics, forensics and diagnostics) and in-laboratory experience in assay development and high throughput screening.Contact DetailsPhone: +61 412 700 717Email: email@example.com
Sales Manager (NSW/ACT)
To perform at best of my capabilities using my sales experience in combination with my technical and academic knowledge to become an integral part of team at all level. Would like to grow and deliver quality in the organisation. I believe in working with integrity and honesty. And have been fortunate to work with few of the best organisations in my field and well versed with working with large set ups.Contact DetailsPhone: +61 412 700 101Email: firstname.lastname@example.org
Field Service Engineer
David has a total of 20 years of experience and worked his way up through the service engineering ranks and his primary experience for the role with BioTools coming from his 6 years with Eppendorf in Sydney and 3 years with Perkin Elmer. During David’s time with Eppendorf he was responsible for a range of equipment with a significant emphasis on the epimotion liquid handling systems and other equipment including their range of centrifuges.David ran the Eppendorf service department and would employ the use of subcontractors to support increased workload on an as needs basis. David has a significant passion for automation, is customer focused and thoroughly enjoys the role of service engineer.Contact DetailsPhone: +61 412 700 870Email: email@example.com
As green as can be for better future…
At BioTools we care about the environment and we’re constantly looking for new sustainable business practices that minimise our environmental footprint.
We are proud to say that BioTools does place importance on climate change and sees it as a global challenge and one where we can make a difference. We will continue to implement procedures to ensure the reduction of waste, emissions and resource consumption within our company. Here are just a few ways in which we do our part.